nShift: IMRG study finds retailers' delivery and returns propositions are crucial to winning custom
London (ots/PRNewswire) - The Delivery Service index (DSi), sponsored by nShift, examines the importance and impact to retailers of getting the post-purchase experience right A new report by IMRG, which analysed the sites of 370 UK retailers, has revealed insights around delivery and returns offerings, including: - ...